Position: Systems Support Consultant
Location: Port Elizabeth
Salary: Negotiable
Email: info@performitpersonnel.co.za
Renowned IT Company is looking for a Systems Support Consultant to join their team.
Job Requirements:
Bcom Accounting or equivalent qualification required
Knowledge and 5 years’ experience in accounting systems
Analytical and problem-solving skills
Exceptional communication skills
Leadership style that gains respect, confidence and establishes teamwork.
Engaging personality with integrity, credibility, and character.
Attention to detail and strong analytical skills
Good business acumen
Motivated, hard work.
Decisive, data driven.
Duties:
Assist and guide customers to achieve maximum profit and improved controls in a highly competitive market
Deconstruct client issues and analyze the various solutions
Expose difficulties and opportunities, submit possible solutions and show where these solutions should be applied
Establish and maintain working relationships with a variety of individuals and groups.
Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s)
Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries
Regularly evaluate internal and external client satisfaction and then create strategies to continually upgrade the quality of service.
Embrace change / stay in constant transformation