Job Purpose:
The Team Administrative Assistant provides administrative support to assigned teams. Key Performance Areas (KPAs) may vary depending on the team allocation, ensuring efficient operations and support across different functions. Individual performance reviews take into account the specific KPAs assigned to each Team Assistant.

Requirements:

Minimum of 12 months experience in Office Administration and/or Call Centre

Matric (Grade 12) or equivalent qualification

Computer literate – basic knowledge of MS Office (Word, Excel, Email)

Able to read, write and speak in English

Ability to work in a team

Ability to accurately process large volumes of paperwork, including electronic submissions

Flexible to adapt to changes in daily routine on short notice

Excellent telephonic communication skills8.

Experience in medical administration will be advantageous

Key Performance Areas:

Preparing of Claims for Purchasing / Administration by Account Administrators

Follow-up and Resolution of IOD Claim Queries

Claim Management

Gateway Applications